From the first assessment to the last coaching call
we bring out the full potential of every leader

Solutions Four phases, one path
from insight
to lasting impact

Solutions

How it works

Programs that
build on each other

Our programs aren't one-off events. Every engagement moves through the same four phases,
and in each one we choose what fits your goals, your people and your calendar.

Hear the story behind the numbers Measure where you stand Agree on a plan Learn together in workshops Apply it on the job Reinforce with energizers Take the workshop Learn to train it Deliver while assessed One-to-one coaching Triage when issues arise Periodic audits KBL is a call away if you ever need us Assess & plan Workshops & energizers Certifications Coaching Your organization leads on its own
Hear the story behind the numbers Measure where you stand Agree on a plan Learn together in workshops Apply it on the job Reinforce with energizers Take the workshop Learn to train it Deliver while assessed One-to-one coaching Triage when issues arise Periodic audits KBL is a call away if you ever need us Assess & plan Workshops & energizers Certifications Coaching Your organization leads on its own

1. Assessments & Strategic Plans

Every engagement starts with understanding your organization. We talk with your leaders, hear the story behind your results, and use proven assessment tools to measure where you stand today: what's working, where the gaps are, and what's holding growth back. Together, we turn what we learn into a clear plan with priorities, owners and milestones, so everyone knows what happens next.

2. Workshops, Accelerators & Energizers

Next, your people build new skills in live, interactive training led by a KBL trainer, in person or online. Depending on your goals and calendar, that can be a workshop series that takes a whole team through a program over several weeks, a short and intensive session for one focused push, or brief follow-up sessions that reinforce what people learned. Between sessions, participants put the skills into practice on the job. Every program uses your organization's language and industry examples, and can be delivered in English, Spanish, French or Portuguese.

3. Certifications

So the change is sustainable, we develop people inside your organization to teach the programs themselves. They first take the program as participants, then learn how to teach it, then lead at least three sessions while KBL observes and gives feedback. Once certified, they can teach in person, online or both, and new leaders keep learning long after we step back.

4. Coaching

New habits need support to stick. Our coaches work one-to-one with leaders at every level, from individual contributors to executives, to turn what they learned into how they work every day, and we're available for focused problem-solving sessions when an urgent issue comes up. As your own certified trainers take over, our role shrinks to occasional check-ins that keep progress on track.

Products

Every product,
phase by phase

The assessments, workshops, certifications and coaching
behind every KBL engagement, with what each one costs.
Browse by phase, or by who it's for.

Self-assessments & benchmarking
Assess & plan

Self-assessments & benchmarking

Complimentary self-assessments, including the Leadership Pulse Check, that show whether your leadership is a competitive advantage and how you compare.

  • Online
  • Self-paced

Complimentary

SalesMRI©
Assess & plan

SalesMRI©

A holistic diagnostic that affirms strengths, finds blind spots and shows where the opportunities and gaps are on the way to a revenue growth plan.

  • Diagnostic
  • 10 hours

$10,500 USD

Express SalesMRI©
Assess & plan

Express SalesMRI©

An abbreviated diagnostic: a consultation, an assessment and a short report that affirms where to focus first.

  • Diagnostic
  • 3 hours

$3,150 USD

Sales strategy
Assess & plan

Sales strategy

Build a sales strategy, review yours with a SWOT analysis, or turn it into a sales & marketing plan with action plans and dashboards.

  • Strategic plan

$15,750 USD

SalesSOAP©
Assess & plan

SalesSOAP©

Sales Strategy On A Page: your whole strategy distilled into a one-page summary the team keeps on the desk, the home screen or the phone.

  • Strategic plan
  • One page

$3,150 USD

Committed Leadership
Develop

Committed Leadership

A leadership academy in three levels, KBL Candor, KBL Ownership and No One Wins Alone, that builds trust and performance and a living Speak Up Culture.

  • Workshop
  • Groups of 10

$26,250 USD + $525 USD each additional

Healthy High Achieving Teams
Develop

Healthy High Achieving Teams

Nine modules over 13 sessions in six to eight months that build clarity, alignment and momentum across the team.

  • Workshop
  • 26 hours

$44,500 USD + $525 USD each additional

Level V Sales & Donor Engagement
Develop

Level V Sales & Donor Engagement

The eight stages of the customer-focused buying model and the five levels of sales leadership, for businesses and not-for-profits.

  • Workshop
  • 30 hours

$56,500 USD + $325 USD each additional

Virtual Reality
Develop

Virtual Reality

About 30 minutes of immersive game-play each, then 2.5 hours of applied learning in teamwork, problem-solving and communication.

  • Accelerator
  • Groups of 12

$5,500 USD + $350 USD each additional

myKBL
Develop

myKBL

A 21-day leadership accelerator in two-to-four minute daily micro-lessons through the myKBL webApp.

  • Accelerator
  • Self-paced

Level I complimentary

Energizer packages
Develop

Energizer packages

Short live sessions, white-labelled for your organization, that reinforce what people learned and preview what is coming.

  • Energizer
  • 10 to 1,000 people

On request

Trainer certification
Certify

Trainer certification

Certify your own people to deliver KBL content, virtually, in person or both, and build your own faculty and Learning Academy.

  • Certification
  • Three tiers

On request

Executive coaching
Coach

Executive coaching

Six months of one-to-one development: twelve 60-minute sessions, a leadership self-assessment at the start and finish, and email support.

  • One-to-one
  • 6 months

From $425 USD / hour

Performance coaching
Coach

Performance coaching

Three months of one-to-one coaching, from individual contributors to the C-suite, that turns learning into day-to-day performance.

  • One-to-one
  • 3 months

From $425 USD / hour

Troubleshooting & triage
Coach

Troubleshooting & triage

Regular meetings, or a 90-minute triage session when an urgent issue arises.

  • Coaching
  • 90 minutes

On request

Periodic auditing
Coach

Periodic auditing

Check-ins and audits once your certified faculty deliver on their own, so progress stays visible to sponsors.

  • Coaching
  • Ongoing

On request

Keynotes, panels & workshops
Speaking

Keynotes, panels & workshops

A keynote to launch a transformation, mark its midpoint or stand on its own, from a leadership offsite to a safety summit.

  • Speaking

On request

The Rail Way™ (opens therailway.us in a new tab)
All four phases

The Rail Way™

Our rail-industry practice: safety culture transformation that builds a Speak Up Culture from the C-suite to the ballast line, right-sized for regional and short-line carriers.

  • Railroads
  • Safety culture

Visit therailway.us

Tailored programs

One size doesn't fit all.
Let's build your program together.

We've tailored programs for teams at elite organizations, from railroads to healthcare and hospitality.
Your transformation starts with a discovery call: KBL will understand your organization, your people and your goals,
then recommend the mix of assessments, workshops, certifications and coaching that fit.

Syncrude Bird Construction Kansas City Southern Four Seasons Collins Steel Norfolk Southern Gordon S. Lang School of Business and Economics Baxter Vantive Kansas City Southern de México Partners International Junior Achievement Northern Alberta Christmas Bureau of Edmonton Qualico Royal Glenora Club

Frequently asked questions

What clients usually ask before a discovery call.
Don't see your question? Ask us directly.

Usually with a conversation and an assessment. Our complimentary self-assessments let leaders benchmark themselves against other leaders, and a SalesMRI© (a full 10-hour diagnostic, or a 3-hour Express version) shows decision-makers their strengths, blind spots and gaps before we recommend anything.

No. The four phases describe how a full engagement runs, but we tailor the mix to your goals and calendar. Some clients start with a single assessment, workshop or coaching package; others build a complete program, from the first assessment to certified trainers of their own.

Yes. Our content is grounded in behavioral science and white-labeled for your organization, using your terminology and examples from your industry. Some programs, like KBL Candor, even carry your organization's name.

Both. Every program is led by a live trainer, in person or virtually, in English, Spanish, French or Portuguese. Energizer sessions usually run live on Zoom.

It depends on the program. Healthy High Achieving Teams runs 26 hours in 13 sessions over six to eight months; Level V Sales is 30 hours; an energizer package is typically four 60-minute sessions over four weeks. Workshops are priced for a core group (10 people, or 6 for Level V Sales) with a set fee for each additional participant, Virtual Reality sessions run for groups of 12, and energizers scale from 10 to 1,000 people.

Each product in the catalog above shows its price, in CAD for visitors in Canada and USD everywhere else, excluding taxes. Certification, energizer packages and some coaching services are priced on request, because they depend on the program and the size of the group. Budget challenges? Ask us about funding options.

We agree on what success looks like before we start and target a minimum 10x return on every live engagement. Our clients have cut accidents by 55% and injuries by 44%, reduced turnover from 30% to 14%, and typically grow revenue by 10% or more year over year.

Yes. Every participant who completes a workshop receives a KBL certificate of completion, included in the price. Certification is different: it's for the people who will teach the content inside your organization.

Our goal is a culture that no longer needs us. We certify your own people to deliver the content (Certified, Master Certified and Senior Master Certified), help you build a Learning Academy, then step back to periodic check-ins and audits. If you ever need us again, we're a call away.

Yes, through The Rail Way™, KBL's rail-industry practice. It brings safety culture transformation and a Speak Up Culture to railroads, from Class I operators to regional and short-line carriers. Learn more at therailway.us.