We help purpose-driven leaders
build workplaces where people thrive
A quiet corner of the KBL office
A team member smiling during a conversation
A consultant working at a desk

Careers Build better workplaces,
and make your purpose
your work

Careers
01

Our message Careers Message

Developing leaders is more than running a workshop. It begins with understanding a team's story and picturing who its people could become.

At KingdomBuilding Leadership we stay with each client from the first diagnostic to the last coaching session, tailoring every lesson to the language of their industry. We study what the best performers do, then help whole teams make it a daily habit. That care earns the trust of the leaders we serve. In a small team, each of us shapes both the work and the company, and you'll see your care in the way people lead.

Two KBL colleagues in a one-on-one conversation

DEVELOP LEADERS. INCREASE IMPACT.

Who we're looking for

KingdomBuilding Leadership is a boutique leadership and organizational development firm in Edmonton. Since 2015 we've helped purpose-driven organizations, from railroads and construction to energy, hospitality and non-profits, develop leaders, increase impact and grow profitability.

Our core values are simple: Love God, Love Others, Always Do Your Best. In practice that means caring for every person we work with, being honest with clients, and holding our own work to the standard we help our clients' best people reach.

There's no script to follow. We research the best of behavioral science, find the high-performance behaviors a client's best people already show, and help the whole organization turn them into habits. If you're curious about people, candid with clients and want to see your work change how leaders lead, you'll feel at home here.

We'd love to hear from you if you…

  • See the people behind the numbers
  • Think for yourself and take initiative
  • Want to own work from the first assessment to the last coaching session
  • Care about results and take pride in your craft
  • Want to help shape a small, growing company

Why work with us

Be involved from start to finish

Every engagement moves through four phases: assess and plan, workshops and energizers, certifications, and coaching. You'll take part in listening sessions and diagnostics like SalesMRI©, program design, facilitation and progress reporting, so you see a program tailored, put into practice and measured, and feel your judgment turning into real change.

Shape your own facilitation style

You won't be boxed into a single script. You'll decide how to build client relationships, read a room and guide each conversation. In a small firm every voice changes the company, and you'll keep refining a facilitation style that is truly your own while staying focused on outcomes.

Build something that outlasts you

Our goal is a culture that no longer needs us. We certify our clients' own trainers and help them build a Learning Academy, so the habits you help a team build keep spreading long after the engagement ends.

Growth & benefits

Keep learning

Our programs are built on research into how the highest performers behave. Working on them, you'll keep deepening your knowledge of behavioral science, coaching and facilitation, including immersive formats like Virtual Reality.

A small team that works closely together

You'll work directly with our founder and a small team of coaches and consultants, so decisions are made quickly and every voice shapes the company. And when another video call won't do, we're big believers in the walking meeting. #NatureIsGoodForMentalHealth

Compensation and benefits

We'll walk you through compensation, benefits and ways of working in our first conversation, so you can decide with the full picture.

We're always hiring

We don't wait for a vacancy to meet great people. KBL grows around people who share our values and want to help leaders get better, whether you facilitate, coach, design programs, build client relationships or keep the business running.

Send us your résumé and a short application. We read every one, and when there's a fit, now or in the future, we'll be in touch.

Questions first? Email info@kingdombuildingleadership.com.

Now hiring · Open role

Head of Customer Experience

Right now we're especially keen to hear from customer experience leaders. You'll design and lead how our clients and partners experience KBL across the whole client journey, working with our leadership, sales and training teams and using data to keep making it better.

Type
Contract
Location
Edmonton, AB · hybrid, with some work from home
Hours
10–20 hours a week to start, more based on performance
Rate
$15–30 an hour, depending on experience and references

What you'll do

  • Map and improve the end-to-end client journey
  • Monitor client satisfaction and find ways to improve service delivery and program effectiveness
  • Work with leadership, sales and training so every touchpoint is consistent and high quality
  • Use data and analytics to guide decisions and measure impact
  • Build feedback loops, resolve client issues and lead continuous improvement

What you bring

  • Customer experience management, including designing and running client journey strategies
  • A track record of improving client satisfaction and resolving issues well
  • Strong analytical skills
  • Cross-functional collaboration and leading change
  • Clear communication, facilitation and presentation, comfortable with senior leaders

A plus

  • Leading customer experience or customer success in professional services, consulting, training or sales enablement
  • Managing client interactions in person and virtually in a hybrid setting
  • Social media and event-planning successes; a background in business, marketing, communications or organizational development, or equivalent experience